One of the critical success factors of any organisation is the retention oftop talent. There is now no question that employee engagement heavily influences this. Furthermore, if you have been investigating this subject, you will know how important the direct manager’s relationship with any employee is to foster employee engagement. However, many managers have had little training in employee retention strategies. I have worked with developing managers for over 15 years and I want to share with you the bare bones of what can make any diligent manager into a genius in the area of employee engagement. Myths Must be Overcome: First there are some myths about employee engagement that need to be unmasked. Let’s dispel some of the myths that are being bandied around. Myth one: It is essentially an organisational issue: No, it is not essentially an organisational issue, but an individual psychological phenomenon within the psyche of each employee. Hence, by its very nature, it is a unique experience within each employee. Myth two: The best strategy to improve employee engagement is through an organisational level approach: Partly true, because context is always important, but left on its own without the individual approach, it will only ever be hit and miss. You need to predominantly address engagement at the individual level, plus examine if there are organisational cultural impediments to increasing employee engagement. Myth three: The manager’s interactions with their direct-reports are the direct cause of low employee engagement: Half-truth, for there is a correlation between them,